Welcome —
I'm a Senior-level
Policy Researcher & UX Researcher
I bridge the gap between policy analysis and user experience research, bringing over 8 years of experience in qualitative and quantitative research methodologies. My work focuses on creating evidence-based solutions that balance regulatory compliance with exceptional user experiences.
Services I Offer
Comprehensive research and strategic consulting
Policy Research
In-depth policy analysis, regulatory impact assessments, and stakeholder engagement strategies that inform decision-making at organizational and governmental levels.
UX Research
User-centered research using ethnographic studies, usability testing, journey mapping, and behavioral analysis to create intuitive digital experiences.
Strategic Consulting
Advisory services that combine policy expertise with user insights to guide product development, organizational strategy, and compliance initiatives.
Advocacy Support
Evidence-based advocacy strategies, stakeholder coalition building, and research-driven policy recommendations to advance organizational missions and social impact.
About Me
With a unique background spanning policy analysis and user experience research, I bring a multidisciplinary approach to solving complex challenges. My career has been dedicated to understanding how policy decisions impact real people and ensuring that systems—whether governmental or digital—are designed with users at the center.
I hold advanced degrees in Public Policy and Human-Computer Interaction, and have worked with organizations ranging from government agencies to tech startups. My research has been published in leading journals and has directly influenced policy decisions affecting millions of users.
I'm passionate about making complex systems more accessible, advocating for evidence-based design, and mentoring the next generation of researchers.
Featured Projects
Healthcare Portal Redesign
Led comprehensive UX research for a national healthcare portal, improving accessibility and reducing task completion time by 42%.
Privacy Policy Impact Study
Mixed-methods research analyzing user comprehension of privacy policies across digital platforms.
Digital Equity Initiative
Policy research examining barriers to digital access in underserved communities.
Publication Highlight
Recent Publications
"Bridging Policy and Practice: A Framework for Human-Centered Regulatory Design" — Journal of Policy Research, 2024
"User Trust in Government Digital Services: A Multi-Country Comparative Study" — CHI Conference Proceedings, 2023
Speaking Engagements
Keynote speaker at UX Research Summit 2024, panelist at Policy Innovation Forum 2023
Expertise
Education & Certifications
- Ph.D. in Public Policy — Stanford University
- M.S. in Human-Computer Interaction — Carnegie Mellon
- Certified User Experience Professional (CUXP)
- Design Thinking Facilitator Certification
Professional Experience
Research / Policy
Senior Research Fellow
Brookings Institution (2020-Present)
Leading policy research initiatives on digital governance and technology regulation.
Policy Analyst
Department of Health & Human Services (2016-2020)
Conducted regulatory impact assessments and stakeholder consultations.
UX Research
Principal UX Researcher
Tech Startup (Contract, 2022-Present)
Leading user research strategy for healthcare technology platform.
UX Research Lead
Federal Digital Service (2018-2020)
Directed research initiatives to improve government digital services.
Let's Connect
Interested in collaboration or consultation? I'd love to hear from you.